Frequently Asked Questions: 

Ordering from Tailwind Pets is simple and convenient. You can browse our orthopedic support products online and order from any location we currently ship to.

Each product page provides detailed information about its intended benefits, sizing instructions, and available options.

Before ordering, please watch our measurement video and carefully measure your dog to ensure you select the correct size. Proper sizing is especially important for orthopedic braces, as the correct fit and positioning help provide effective joint support.

Once you've selected the appropriate product, size, and options, simply add them to your cart and complete checkout.

Our team will prepare your order and ship it as quickly as possible. Hinged and custom-made products may require additional production time before dispatch.

Every Tailwind Pets product includes one free exchange, including hinged and custom-made braces, should a different size or configuration be needed.

Tailwind Pets orthopedic braces are designed to provide external support, stability, and improved comfort for dogs experiencing joint weakness, instability, or mobility difficulties.

Our braces use specially selected neoprene and adjustable support components to provide flexible compression, gentle warmth, and support around the affected area.

Depending on the product, the brace may help:

  • Improve joint stability: Provide external support to help manage excessive or unwanted joint movement.

  • Support the surrounding muscles and ligaments: Help distribute mechanical forces around the affected joint during movement.

  • Provide gentle compression and warmth: Help support comfort around muscles and joints.

  • Improve mobility and confidence: Some dogs may move more comfortably when the affected joint receives appropriate external support.

  • Support the natural movement of the limb: Properly fitted braces are designed to provide stability while allowing appropriate movement for the selected product.


Further effects of wearing the products are: 

  • Reduction of collagen synthesis 
  • Increased blood flow 
  • Increased Elastin production
  • Improved metabolism 

In the description of each product, you can find a sizing guide. Use a measuring tape to measure your dog and then you you will know the right size.

We offer UPS Next Business Day shipping on eligible orders.

Shipping transit begins once the completed order has been handed to the carrier.

Hinged braces, custom-made products and certain orthopedic items may require approximately 1–3 business days of additional preparation or production.

Available carrier services and shipping charges are displayed at checkout.

Every Tailwind Pets product includes one free exchange per original order.

This includes standard braces, hinged braces, Hinge Splints, custom-made orthopedic products, harnesses and accessories.

Contact our team with your order number and the reason for the exchange. We may request updated measurements or photographs to help confirm the correct replacement.

We certainly are! Kerkoc has been producing orthopedic products for more than 75 years. We are one of leading local companies in this sector. You can 100% rely on our knowledge and experience. We are only offering the best of products because we have your dog's health on our mind.

All our products are dark in order to keep them simple and prevent that they gain too much attention, since we think the attention should be on the dog, not its support product.

Right now, we are focusing exclusively on dogs. However, we are planning to launch products for other animals in the future!

If you have any other questions, feel free to send us an e-mail to: info@tailwindpets.com and we will be very happy to explain everything to you in detail!