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Frequently Asked Questions: 

It is very easy and convenient. You can use this website to buy our products from anywhere in the world at any time. Have a look at the products you are interested in, read the product description which explains the benefits of each product and how you have to measure your dog to find the right size, and then all you have left to do is put the products you want into your cart and check out! We will do the rest and send the product to you as fast as possible!

We are using a very specific type of neoprene that is used to give the body part in need a strong, physical support. This support does not only help to position the muscles in the right way, it also increases the temperature of the muscles and joints.


Further effects of wearing the products are: 

  • Reduction of collagen synthesis 
  • Increased blood flow 
  • Increased Elastin production
  • Improved metabolism 

In the description of each product, you can find a sizing guide. Use a measuring tape to measure your dog and then you you will know the right size.

We are always trying to get products as fast as possible to you! On average it will take 1-3 business days for Express and 4-8 business days for Postal Service to arrive. Sometimes it will be much faster than that but in rare cases it can take longer as well. We will always keep you updated on the shipping process.

All of our products are manufactured in Austria. Our HQ is situated close to Vienna and our products are handmade. If you want to know more about our parent company Kerkoc, have a look at this website (German only): https://www.kerkoc.com

We certainly are! Kerkoc has been producing orthopedic products for more than 75 years. We are one of Austria's leading companies in this sector. You can 100% rely on our knowledge and experience. We are only offering the best of products because we have your dog's health on our mind.

All our products are dark in order to keep them simple and prevent that they gain too much attention, since we think the attention should be on the dog, not its support product.

Right now, we are focusing exclusively on dogs. However, we are planning to launch products for other animals in the future!

If you have any other questions, feel free to send us an e-mail to: info@tailwindpets.com and we will be very happy to explain everything to you in detail!