We understand that timely delivery is a top priority for our customers, and at Tailwindpets, we share the same commitment to get your orders to you as quickly as possible. That's why we always strive to use the fastest shipping method available to ensure your order reaches you in a timely manner.
We offer UPS Express Shipping 1-2 business days. Your product should take 1-3 business days once UPS picks up the finished product. Please note that this is not the total lead time. The time we receive your order to when you have it at your doorsteps will depend on each product and their production time which is stated in the product description of each item. We do everything in our power to get it to you faster.
We encourage you not to be discouraged if your order takes a little longer than expected. We always try to maintain adequate stock of our products to minimize production delays, but unforeseen circumstances may cause shipping delays beyond our control.
Thank you for trusting Tailwind!