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Production Time: 1-2 Business Days
Please indicate the following measurements in the "NOTES" section of "VIEW CART":
See the Image and video below and please write down the following:
Measurement A) Find the lowest part of the neck and measure around the neck
Measurement B) Measure around the chest right behind the front legs
Measurement C) Measure around the waist right infront of the hind legs.
Measurement D) Start at the lowest part of the neck and end where you measured the waist.
Our harness is only an attachment aid for the connector belt and knee brace. A leash should not be used on it because the strength is only for the brace. We are not responsible if you use a leash and it breaks. Please be advised.
For custom brace / wraps or orthopedics for your dog please contact us under email@example.com or on FB www.facebook.com/tailwindpets
At Tailwind, we know how important it is that you receive your order as soon as possible and for this reason we always do our best to use a shipping method that gets your order to you fast.
We offer UPS shipping which takes 1-2 business days once UPS picks up the package. Please note that this is not the total lead time and each product has their own production times. We do everything in our power to get it to you faster. We are partnering with the our local postal service and UPS to ship your products. We recommend you to read all our Shipping Guidelines for all Information visit the full Page: https://www.tailwindpets.com/pages/shipping
How to return an order from Tailwind?
You have 30 days from the order date to make a return. You can return the product you do not want as long as it is in good condition.
Exchanges with custom made items are on a case by case basis depending on severity of the situation.
Customers must bear the cost of shipping products back to us for either a refund or return. We do not offer return labels so the following information must be followed for us to offer a refund.
Follow these instructions to make your return:
1) Send an e-mail to firstname.lastname@example.org
2) You can send your return via postal mail or any courier company to the following address:
Brunn am Gebirge 2345
We recommend you to read all our Return Guidelines for all Information visit the full Page: https://www.tailwindpets.com/pages/returns
We look forward to helping you next time whenever need us!
We are an orthopedic technology company and have been in business for more than 75 years. Two years ago, our team received several requests to make custom braces and prosthetics for dogs from the University of Veterinary Medicine Vienna. This marked the birth of Kplusanimal (www.instagram.com/kplusanimal) This project is still a huge success and we are proud to say that we have helped over 200 dogs and several other animals including horses, donkeys and cats so far in 2021 alone. On our continuing journey to making animals feel better, we want to help dogs all over the world with our innovative orthopaedic brace technology. We received requests from dog owners all over the world, because they were in need of our products and after long research and preparation, we were able to launch Tailwindpets. With Tailwindpets, we are offering our products for dogs and can ship worldwide in max 5-7 Days. We are working together with a wide range of veterinarians who helped us improve our products to the highest of standards.Here are a few of them: